Frequently Asked Questions
Yes, you can book instantly through our website. Availability is updated in real-time, ensuring a seamless booking experience.
We accept payments via credit cards, debit cards, UPI, bank transfers, and Razorpay.
You can update or remove your payment method in the payment section of your account settings or contact our support team for assistance.
The booking process typically takes only a few minutes. Once your payment is confirmed, you will receive a confirmation email with all the details.
To cancel a booking, visit your account dashboard and follow the cancellation steps. Cancellation policies vary based on the booking type, so please check our cancellation policy for details.
Uou can reach us via:
📧 Email: minsuhospitality@gmail.com
📞 Phone: +91 81053 52288
Or visit our Contact Us page.
Yes, we offer pick-up and drop-off services. Additional charges may apply based on location and availabilit
Guests are required to present a valid government-issued ID (such as a passport, Aadhaar card, or driver’s license) at the time of check-in. International guests must provide a valid passport and visa.
Yes, you can add special requests while booking or contact our team in advance, and we will do our best to accommodate them.
Early check-in and late check-out are subject to availability. Please inform us in advance, and we will try to accommodate your request.
Our pet policy varies by property. Please check the specific property details or contact us before booking.
If you experience any issues, please contact our customer support team immediately, and we will resolve them as soon as possible.
Yes, all our properties follow strict hygiene and sanitization protocols to ensure a safe and comfortable stay for our guests.
Yes, we offer corporate bookings and long-term stays at special rates. Contact us for customized packages.
Yes, you can extend your booking based on availability. Please contact us as soon as possible to check for extension options.
Yes, we occasionally run special promotions and discounts. Follow our website and social media channels for the latest offers.